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Submit a Chargeback Notification?

To submit a chargeback notification, download PDF and email to

Visa - Chargebacks

Visa implemented a new chargeback dispute process, Visa Claims Resolution (VCR), on April 13, 2018.

Minimize Chargebacks

Every business that accepts credit cards is vulnerable to chargebacks—a transaction disputed by a cardholder or issuing bank—and the associated loss of revenue. The most common reasons for chargebacks are fraud, processing or authorization errors, and nonfulfillment of transaction receipts.

You can minimize, and even prevent, chargebacks by following these best practices:

mSDK Reinstall 2022

If you received notification that an update was needed to protect your mSDK EMV app, please download the new version of the software to activate the protection patch. 

View ALL Notice Announcements

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